Privacy Policy

1. Introduction

Doorbell Projects ("we," "us," "our," "Company") is committed to protecting the privacy of visitors to our website (doorbellprojects.com) and individuals who contact us regarding our construction, residential, and commercial project services ("you," "user," "Data Principal"). This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 (collectively, "DPDP Act").

By using our website or submitting any information through our forms, you consent to the practices described in this Privacy Policy.

2. Personal Data We Collect

We collect personal data only when you voluntarily provide it, through:

a) Contact Us Form

• Full name
• Phone number
• Email address
• Message / inquiry details

b) Project Cost Estimate Form

• Full name
• Phone number
• Email address
• Project location / site address
• Project type (residential / commercial)
• Estimated budget or project scope details

c) Automatically Collected Data

IP address, browser type, device information, and browsing behaviour on our website, collected via Google Tag Manager and associated analytics tools, for the purposes described below.

We do not knowingly collect sensitive personal data (such as financial account details, health data, or biometric data) through this website.

3. Purpose of Collection

We collect and process your personal data solely for the following specified purposes:

• To respond to your inquiries and provide requested information about our services
• To prepare and share project cost estimates
• To schedule site visits or consultations
• To maintain records of client communication for service delivery
• To analyse website traffic and improve user experience (analytics)
• To comply with applicable legal obligations

We do not use your personal data for any purpose beyond what is stated above without obtaining your fresh, specific consent.

4. Consent

We collect your personal data based on your free, specific, informed, and unambiguous consent, provided at the time of form submission. You may withdraw your consent at any time by contacting our Grievance Cell, though this may affect our ability to respond to your inquiry or provide services already discussed.

Cookies and tracking scripts (including Google Tag Manager) that are not strictly necessary for website functionality are activated only after you provide consent via our cookie consent banner.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your data only with:

• Employees or authorised personnel directly involved in responding to your inquiry or executing your project
• Third-party service providers (e.g., analytics providers such as Google) strictly for the purposes stated above, under contractual obligations consistent with DPDP requirements
• Government or regulatory authorities, where required by law

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law, after which it is securely deleted or anonymised. Inquiry and estimate data is retained for 3 months from the date of last contact, unless a project engagement requires longer retention for contractual or legal purposes.

7. Data Security

We implement reasonable technical and organisational safeguards, including restricted access controls, to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

8. Your Rights as a Data Principal

Under the DPDP Act, you have the right to:

• Access the personal data we hold about you
• Request correction or updating of inaccurate or incomplete data
• Request erasure of your personal data (subject to legal retention requirements)
• Withdraw consent at any time
• Nominate another individual to exercise your rights in the event of death or incapacity
• File a grievance with us, and if unresolved, with the Data Protection Board of India

9. Grievance Cell

For any questions, concerns, or complaints regarding this Privacy Policy or your personal data, please contact:

We will respond to your grievance within 30 days of receipt.

10. Data Breach Notification

In the event of a personal data breach, we will notify the Data Protection Board of India and affected Data Principals in accordance with the timelines and procedures prescribed under the DPDP Rules.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.

12. Contact Us

For any queries regarding this Privacy Policy, please reach out to us via our Contact Us page or the Grievance Cell above.

Terms & Conditions

1. Acceptance of Terms

By accessing or using the website doorbellprojects.com ("Website"), submitting an inquiry, or requesting a project cost estimate, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the Website.

2. About Us

Doorbell Projects provides residential and commercial construction and related project services. Information on this Website is provided for general informational purposes about our services.

3. Use of the Website

You agree to use this Website only for lawful purposes. You must not:

• Submit false, misleading, or fraudulent information through our forms
• Attempt to gain unauthorised access to any part of the Website or its underlying systems
• Use the Website in any way that could damage, disable, or impair its functioning

4. Project Inquiries and Estimates

• Any cost estimate provided through the Website or in response to a "Project Cost Estimate" submission is indicative only and does not constitute a binding quotation or contractual offer.
• Final project scope, pricing, and timelines will be determined through a separate, formal agreement executed between Doorbell Projects and the client following consultation and site assessment.
• Submission of an inquiry or estimate request does not create any obligation on Doorbell Projects to accept or undertake the project.

5. Intellectual Property

All content on this Website, including text, images, logos, and design elements, is the property of Doorbell Projects unless otherwise stated, and may not be reproduced, distributed, or used without prior written permission.

6. Third-Party Links and Tools

The Website may use third-party tools (such as analytics or mapping services). We are not responsible for the privacy practices or content of any third-party services linked from or integrated into our Website.

7. Limitation of Liability

To the extent permitted by law, Doorbell Projects shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or reliance on any indicative estimate or information provided through it. Please also refer to our Disclaimer for further details.

8. Data Privacy

Your use of this Website and any forms submitted are also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in accordance with the Digital Personal Data Protection Act, 2023.

9. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Navi Mumbai, Maharashtra.

10. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

11. Contact Us

For any questions regarding these Terms & Conditions, please contact us via our Contact Us page.

Disclaimer

General Information

The information provided on doorbellprojects.com ("Website") is for general informational purposes only. While we strive to keep the information accurate and up to date, Doorbell Projects makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the Website or the information, services, or related graphics contained on it.

No Professional or Contractual Advice

Content on this Website, including project descriptions, cost estimates, and timelines, is illustrative and does not constitute professional, engineering, architectural, or financial advice, nor a binding contractual commitment. Any reliance you place on such information is strictly at your own risk. Formal project terms are established only through a separately executed written agreement between Doorbell Projects and the client.

Project Cost Estimates

Any cost estimate generated through our "Project Cost Estimate" tool or shared via email/phone is indicative and subject to change based on site conditions, material costs, design finalisation, and other factors determined during formal consultation.

Third-Party Content and Links

This Website may contain links to third-party websites or use third-party tools (such as analytics services). Doorbell Projects has no control over the content, privacy practices, or availability of those external sites and accepts no responsibility for them.

Limitation of Liability

In no event will Doorbell Projects be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, arising from loss of data or profits arising out of, or in connection with, the use of this Website.

Changes to This Disclaimer

We may update this Disclaimer from time to time without prior notice. Please review it periodically for changes.

Contact

If you have any questions about this Disclaimer, please contact us via our Contact Us page.